Privacy Policy

At TotalChop Kitchen Boards, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or communicate with us. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to ensure a smooth shopping experience and improve our services. This includes:

A. Contact Information

  • Full name

  • Billing & shipping address

  • Phone number

  • Email address

B. Order & Payment Details

  • Purchased items

  • Transaction details

  • Payment method information (processed securely via payment partners)

Note: We do not store full credit/debit card numbers.

C. Account Information

  • Username

  • Password (encrypted)

  • Order history

  • Preferences

D. Device & Usage Information

Collected automatically through cookies and analytics tools:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

E. Communications

Any information you provide when contacting us by email, phone, or through forms.

2. How We Use Your Information

We use your data to:

  • Process orders and deliver products

  • Provide shipping updates & notifications

  • Improve website functionality and user experience

  • Respond to customer inquiries

  • Detect fraud or unauthorized activity

  • Develop marketing campaigns (only with your permission)

  • Maintain legal and business obligations

3. How We Share Your Information

We may share data with trusted third-party partners:

  • Shopify, our ecommerce platform

  • Payment processors (to complete your transaction securely)

  • Shipping carriers (to deliver your order)

  • IT service providers

  • Marketing tools (only if you opted in)

We never sell your personal information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart

  • Save preferences

  • Improve loading speeds

  • Personalize your shopping experience

You may disable cookies in your browser settings, but some features may not work.

5. Data Retention

We retain your information as long as necessary to:

  • Complete your transactions

  • Provide services

  • Maintain legal compliance

You may request deletion of your personal information at any time (subject to legal requirements).

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the data we store

  • Requesting corrections

  • Requesting deletion

  • Opting out of marketing communications

  • Requesting a copy of your data

To exercise these rights, contact us at:

📧 contact@quinra.store
📞 501-865-9246

7. Protecting Your Information

We implement technical and organizational measures to secure your data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited data access

  • Monitoring for unauthorized activity

However, no system is 100% secure. Use caution when submitting information online.

8. Children’s Privacy

Our services are not intended for children under 16.
We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in:

  • Laws

  • Business operations

  • Website features

Updates will be posted with a revised “Last Updated” date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

TotalChop Kitchen Boards
📧 Email: contact@quinra.store
📞 Phone: 501-865-9246
🏠 Address: 3426 NE 16th Ave, Oakland Park FL 33334, United States